This course focused on the successful sales manager’s job to provide clear direction and support to his/her team that will enable them to excel and to reach their full potential. Sales managers often rise to this position from a successful career in sales. But the skills required of a successful sales manager are quite different from the skills of a successful salesperson. This is the reason many top salespeople fail as sales managers.

This course is designed for employees in bank dealing rooms, asset managers, corporate financial officers, and related professionals seeking to deepen their understanding of the bond market. Participants will learn to apply fixed income concepts, use money market instruments, demonstrate bond pricing and duration techniques, and utilize interest rate swaps for risk management. Through interactive lectures, case studies, and practical exercises, the course covers financial markets, money market instruments, bond pricing, duration, and derivatives, equipping participants with the skills to solve financial problems and design effective hedging strategies.

This course is designed for employees working in customer service, teller functions, ATM supervision, card operations, merchant services, legal, and operational risk departments. By the end of the program, participants will be able to investigate, detect, and prevent fraud in electronic payment channels including cards, ATMs, e-commerce, non-face-to-face transactions, and mobile payments through real Egyptian market cases and exposure to the latest fraud techniques.

This Intermediate Microsoft Excel participants will advance their skill set by learning to work with advanced formulas, lists, and illustrations, as well as working with charts and advanced formatting including styles to proficient level.

This course is designed to equip bank employees with the knowledge and skills to navigate the rapidly evolving landscape of digital banking, including emerging trends, risks, and opportunities. Participants will gain a deep understanding of the latest developments in fraud, digital currency, e-payment, online banking, mobile wallets, artificial intelligence, and other innovative areas, enabling them to provide exceptional customer service and stay ahead of the competition.

This course is tailored for professionals seeking to enrich their problem-solving capabilities. Participants will be able to apply a structured 4-step process, utilizing a variety of tools and creative thinking techniques in engaging scenarios. Additionally, they will identify decision-making methods to implement optimal solutions. These skills will impact their personal and professional lives, enabling them to confidently tackle complex decisions and resolve challenging problems

This program will help the participants develop the key skills that underpin performance management, focusing on four management fundamentals It teaches the key management concepts with a fun practice activity in each module to help delegates apply the concepts learned in a fun, interactive manner.

This program develops high-potential women leaders by strengthening leadership identity, influence, and strategic thinking. It focuses on overcoming internal and external barriers, enhancing emotional intelligence, and building a strong leadership presence. Participants will gain practical tools to lead with confidence, communicate with impact, and position themselves effectively within their organizations while creating a clear path for future growth

This program explores the evolution of women in the workforce and equips participants with the mindset, self-awareness, & leadership capabilities required to navigate modern organizational challenges. Participants will examine historical influences, identify internal and external barriers to leadership, and develop the emotional intelligence and self-awareness necessary for effective decision-making and influence. The course also focuses on building a strong leadership identity, enhancing relationship and communication skills, and translating personal strengths into a clear professional brand.

بنهاية البرنامج، سيكون المشاركون من موظفي إدارات متابعة الائتمان قادرين على تحديد وشرح دور وأعمال إدارة متابعة الائتمان، ووصف أنواع التسهيلات الائتمانية والضمانات المختلفة، وذلك في ضوء السياسات والإجراءات المصرفية المعتمدة وبما يضمن كفاءة متابعة المخاطر الائتمانية.