“This course is tailored for professionals ranging from junior to senior levels, aiming to enhance their negotiation skills and overcome their fears.
By employing diverse techniques, strategies, and personal assessment tests, participants can identify the negotiation process and its associated techniques, impacting both personal and professional contexts, as this will elevate self-esteem enhance problem-solving capabilities”
Negotiating for Optimal Outcomes
The Progressive Employer Blueprint
This program equips leaders and managers with the mindset, tools, and strategies required to transform their organizations into progressive, future ready workplaces. It focuses on fostering innovation, enhancing employee experience, and building sustainable organizational practices. Participants will explore how to assess current organizational gaps, adopt a progressive leadership mindset, and implement practical initiatives in areas such as employee well-being, engagement, and succession planning.
الجرائم المرتبطة بعمليات البنوك
أثناء البرنامج، سوف يتعلم المشاركين تعريف ومناقشة جرائم العمليات المصرفية كما نصت عليها مختلف القوانين والتشريعات المصرية بما في ذلك قانون البنك المركزي، قانون مكافحة غسل الأموال، والقانون التجاري الجديد، وقانون العقوبات.
Introduction to Project Finance
This course is a refresher on the fundamentals of project finance and appraisal. Participants will revisit key concepts and structures of project finance, understand the objectives and importance of project appraisal, and explore the role of risk assessment in determining project viability and sustainability. The session also covers how to identify project funding requirements, providing participants with practical insights to evaluate and support successful project outcomes.
حماية حقوق العملاء
يهدف البرنامج إلى شرح وتوضيح القواعد التي أصدرها البنك المركزي المصري في فبراير ،2019 والتي أصبحت ملزمة وواجبة التنفيذ على جميع البنوك التجارية العاملة في مصر خلال سنة من تاريخ صدورها، وما تبع ذلك من تعليمات تكميلية في مايو .2024 يتناول البرنامج جميع قواعد حماية حقوق العملاء مثل العدل والإنصاف، بالإضافة إلى الإفصاح والشفافية. كما يقدم القواعد الملزمة في التعامل مع شكاوى العملاء، وما يتعلق بالحقوق والواجبات في النظم البنكية الإلكترونية، وكيفية تثقيف العملاء بشأن حقوقهم وواجباتهم من خلال مراحل تغطي تعاملات العميل منذ معرفته بالبنك وحتى متابعته عندما يصبح عمي ًًال
Building Your Self-Esteem and Self-Confidence
“Healthy self-esteem and self-confidence are essential for growth and achieving success of all the judgments you make in life, none is as important as the one you make about yourself.
Without some measure of self-worth, life can be painful and unrelenting. In this course, participants will discover some techniques that can dramatically change how they feel about themselves, and how they approach the world to get the things that they want”
The Communication Edge
“This course is designed for new employees who want to enhance their body language to engage others, utilize a four-point communications model, and employ questioning techniques.
Additionally, they will use active listening and on-verbal techniques. By mastering these skills, employees will gain confidence in articulating ideas, engaging others, and contributing meaningfully to both personal and organizational objectives through effective communication.”
CITF - Certificate in International Trade Finance
Why study the LIBF Level 3 Certificate in International Trade and Finance (CITF)? The Certificate in International Trade and Finance (CITF®) provides you as a trade, export, and commodity specialist with a thorough understanding of international trade procedures, practices, and legislation. CITF® develops the appropriate technical knowledge and skills required to enable you to apply that knowledge to situations within the workplace. The qualification provides a core understanding of the products, documents, trade terms, roles, and responsibilities that underpin international trade and finance. In addition to this core knowledge, CITF® helps you to develop a basic understanding of fraud prevention and risk in terms of trade finance. The qualification also develops a sense of contemporary international trade and finance topics such as sustainability, digital disruption, and innovation, ensuring that students have relevant and up-to-date knowledge of the industry.
Credit Analysis Certificate
This Credit Analysis Certificate is designed for bank employees aiming to join the credit department, as well as junior credit officers, relationship officers, and managers. The certificate comprises five technical parts: accounting concepts, core credit, lending rationales and facility structure, corporate finance and valuation, and supplementary aspects. It also covers how to use supportive information in credit decision-making. Additionally, the program includes an eLearning component and culminates in a practical module that guides participants through the preparation of a trial desk case. This aims to consolidate group findings and provide recommendations for a final desk case. By the end of the program, learners will have a solid understanding of credit analysis, enabling them to make informed and strategic credit decisions in their professional roles.
ESRM & ESMS Training for Banks
The ESRM and ESMS Training for Banks is a comprehensive two-day program designed to equip banking professionals with the knowledge and skills necessary to effectively manage environmental and social risks within their institutions. The training covers a wide range of topics essential for integrating sustainable finance practices into the banking sector

