The recently updated PRMIA The Operational Risk Management Certificate (ORM) is designed to prepare participants to successfully take the ORM Certificate examination. The ORM Certificate is a deep, practical understanding of operational risk management frameworks and measurement methodologies in financial institutions. Become better prepared to implement meaningful risk assessment initiatives, produce useful risk management information and understand basic modeling techniques for operational risk measurement.

This course is designed to understand the importance of hedging FX and interest rate risks for many of a bank’s customers and how swaps, FX spot and forward and NDFs (Non-deliverable forwards) are used by customers, calculate yields and prices for the major treasury products and will demonstrate how money markets and bond securities are issued and priced.

This Intermediate Microsoft Excel participants will advance their skill set by learning to work with advanced formulas, lists, and illustrations, as well as working with charts and advanced formatting including styles to a proficient level.

This course provides a comprehensive introduction to Big Data concepts and practical implementation using Apache Hadoop and Apache Spark. Participants will explore the sources, characteristics, and importance of Big Data, along with the technologies used for its storage and processing.

The course delves into Apache Spark’s ecosystem, emphasizing Resilient Distributed Datasets (RDDs) and their operations. A crash course in Python programming is included, focusing on essential packages like NumPy, Matplotlib, and Pandas. Through practical labs and real-world projects using PySpark, students will gain hands-on experience in Big Data analytics tasks such as churn prediction and word count analysis.

This program is designed to give participants the basic tools needed to initiate and manage meetings. They will learn planning and leading techniques that will give them the confidence to run a meeting that will engage the attendees and leave a positive and lasting impression. Through this workshop, participants will learn the needed skills in planning and implementing a successful meeting.
The Meeting Management workshop will explore how to reduce waste and make meetings more efficient. This is a hands-on workshop, and your participation will help make it a valuable experience. Use this time to begin the process of developing your skills along with other participants who share the same desire to improve their meeting management skills.

This course is for Human Resources professionals, those in Learning and Development, who seek to effectively assess and bridge the gap between employee capabilities and organizational goals. Participants will explore proven techniques for identifying skill gaps, gathering and interpreting data, and conducting comprehensive needs assessments. Through hands-on activities and actionable tools, learners will be able to design and implement targeted training solutions that drive employee performance and contribute to long-term organizational success.

تم تصميم هذا البرنامج لجميع أعضاء المنظمة الذين يسعون لإدارة الوقت بفعالية من خلال استخدام أدوات وتقنيات واستراتيجيات تحديد الأهداف متنوعة. سيكتسب المشاركون القدرة على التحكم في جداولهم وتفاعلاتهم، مما يعزز الإنتاجية في مكان العمل

الضيافة في القطاع المصرفي أمر بالغ الأهمية لنجاح العمليات اليومية ونجاح المنظومة ككل. تُعد هذه الدورة الطلاب بما يلزم لتوجيه العمليات اليومية لهذا القسم الحيوي، بدءًا من إدارة “الصورة الكبيرة” وصولاً إلى التفاصيل الفنية

This 3-day instructor led course gives students the ability to add BI techniques to Excel data analysis. The course goes beyond the capabilities of tables and charts and uses Pivot Charts, the Excel Data Model, and Power BI.

This two-day program is designed to equip retail sales agents with a customer service excellence foundation. This will help them to engage better with customers, portray energy and commitment, and use positive phrasing to establish a meaningful connection with customers as well as enhance their personal communication skills. Participants will learn how to manage challenging customer interactions and relationships to secure trust and confidence as well as retain their valued customer base.