This program provides practical guidance for managing personal stress and navigating challenging workplace relationships. Participants will define stress, recognize its health and performance effects, and learn proven mental and physical techniques for effective stress management. The program also addresses approaches for responding to difficult people and workplace conflict, with emphasis on accountability, empathy, and emotional regulation. Through this course, learners will enhance their well-being and strengthen their ability to handle interpersonal challenges under pressure

This certificate is designed to provide a Practitioner training to banking experts catering to the financial needs of small and medium enterprises. This Certificate enables bankers to get acquainted with ‎the learning process by empowering participants to think ‎broadly, manage globally and compete ‎strategically. This certificate focuses on all aspects of Banking Credit whether short-term, ‎medium-term or long-‎term, it also enables them to understand lending techniques for effective credit decisions.

” Comprehensive knowledge and practical skills in managing credit risk and other associated risks within small and medium-sized enterprises (SMEs).
The course aims to equip participants with the ability to identify, assess, and mitigate various financial risks, thereby enhancing their decision-making and strategic planning capabilities.
This certification aims to enhance participants’ capabilities to identify, measure, and mitigate various types of risks that SMEs face, ensuring robust credit risk management practices.
The training also focuses on contemporary issues such as sustainability, ESG, climate change risks, and compliance with international regulatory standards, enabling professionals to manage SME portfolios effectively in a dynamic and complex financial environment.
Additionally, the training seeks to foster an understanding of regulatory frameworks, financial instruments, and risk management techniques specific to SMEs.”

The Retail Banking Credit industry is undergoing a rapid transformation, driven by technological advancements, evolving customer preferences, and intensifying competitive pressures. To remain relevant and competitive in this dynamic environment, retail banks must adopt a credit strategic approach that aligns their business objectives, operational capabilities, and risk management practices. This comprehensive course provides participants with a deep understanding of the credit processes and is designed to equip individuals with the skills and knowledge necessary to understand and manage retail credit effectively

This intensive 4-day program enhances participants’ expertise in analyzing cash flows, assessing liquidity, and structuring bespoke credit facilities to meet client needs effectively. With a focus on advanced cash flow statement analysis, financial projections, and tailored financing solutions, this program equips professionals with the tools to make data-driven credit decisions and manage financial risks.

This course provides a comprehensive understanding of how macroeconomic factors and financial indicators impact banks’ performance and risk profiles. Through a structured approach, learners will analyze the operating environment, assess financial statements, and evaluate key risk factors influencing banking operations. Using real-world case studies and practical assignments, participants will develop skills in financial performance analysis and credit risk assessment. By the end of the course, learners will be equipped to critically assess banks’ financial health, profitability, and rating frameworks, enabling them to make informed strategic decisions.

In this course, participants will learn the basic elements of banks’ financial statement analysis and the role and impact of asset/liability management in executing bank strategies and enhancing bank profitability. This course will also cover the time value of money, the risk-return trade-off, liquidity risk, interest rate risk, as well as the regulatory framework with regard to capital adequacy and Basel II.

This track provides the learners with the tools needed to connect with customers, comprehend their problems, and effectively provide solutions if they want to become great salespeople. They will gain knowledge on how to negotiate and create persuasive sales presentations. Acquire proficiency in business writing to guarantee unambiguous correspondence with clients

Participants in this program will learn about the new format of SWIFT payment messages (MX) for customers and banks money transfers under the ISO 20022 standard, designed to accommodate all recent updates.

تم تصميم هذا البرنامج لمساعدة العاملين بوحدات التمويل متناهي الصغر بالقطاع الغير مصرفي وبشكل خاص السادة مسئولي ومديري الإقراض متناهي الصغر للتعرف على الخدمات المصرفية للمشروعات متناهية الصغر بشكل احترافي يتوافق مع الممارسات المصرفية المقبولة، بمشاركتهم واجتيازهم على التقييم النهائي سيتم المساعدة على تكوين كوادر بشرية فاعلة في قطاع التمويل متناهي الصغر.