وهو مقدمة شاملة للخدمات المصرفية للتجزئة حيث يغطي الفرص والتحديات الرئيسية التي تواجه هذه الصناعة الواسعة -الانتشار والتي اصبحت محور اهتمام معظم البنوك العالمية و المحلية لما لها من عائد ربحية مرتفع. وهو يشتمل علي نظم التحول الرقمي، المنافسة والشراكة مع شركات التكنولوجيا المالية Tech Big و fintechs وإدارة المبيعات وإدارة المخاطر الائتمانية للتجزئة. يقدم البرنامج سرد لتاريخ الصناعة والتطور الحديث قي خدمات التجزئة المصرفية ، حيث يقدم مجموعة من الخدمات المالية للألفراد والشركات الصغيرة ً والمتوسطة التي اصبحت محور الاهتمام. ويهتم بشكل كبير بدور الاخلاقيات والحوكمة في مجال ألعمل المصرفي. ويتم تدريب المشاركين على فهم نماذج االخدمات و المنتجات المصرفية للألفراد، وتحديد المنتجات والقنوات المصرفية والنماذج التي تركز على التجزئة المصرفية. وتقديم مبادئ ونماذج المنتجات و الخدمات لعمليات التكنولوجيا المالية، والدور التحويلي للخدمات المصرفية الرقمية والمدفوعات الرقمية. يتعلم المشاركون الاساليب الحديثة لادارة التجزئة المصرفية وإدارة العمليات المصرفية، ثم يكتسبون نظرة ثاقبة شاملة على المنتجات والخدمات التي تقدمها بنوك التجزئة. وفي النهاية سيتعرف المشاركون على كيفية تناول المخاطر الائتمانية وإدارة تلك المخاطربالأسلوب الامثل. وأخيرا إدارة بنك مستدام ومربح.

This intensive certificate is the outcome of a collaboration between EBI & New York Institute of Finance (NYIF) and is presented as a co-branded certificate under the name of “Corporate Finance Credit Professional Certificate”. The certificate aims at creating a solid understanding of financial accounting, credit risk analysis, cash flow, projections; industry analysis and debt structuring. Participants will also understand the corporate finance & valuation methods and will gain a comprehensive knowledge about corporate funding alternatives and financing strategies. By the end of the program, participants are expected to be able to analyze financial statements of different types of corporates and evaluate their eligibility to get a finance. Moreover, throughout the program, participants will learn about trade finance, non- performing loans, credit administration and banking investigation, Basel II & III in addition to legal aspects that govern the scope of credit activities. Finally, participants will practice two trial desks where they will be able to utilize the different tools learnt during the program and apply them in real cases.

With the increase in inappropriate activity as a consequence of the recent crises both Know your Customer (KYC) and Customer Due Diligence (CDD) have come into much greater focus. Firms are seeking to identify additional work to be conducted to enable the risks associates with these activities to be reduced. Problems exist in all areas of banking from high net worth individuals to companies, small and medium sized enterprises and other structures of organization.

This comprehensive Microsoft PowerPoint training class is designed for participants who have basic skills with Microsoft PowerPoint and want to advance their skills to learn how to apply and customize themes and backgrounds, utilize Slide Masters and layouts, implement special effects and animations, effectively use SmartArt, incorporate and manage multimedia elements, set up and customize slide shows, export presentations, handle multiple presentations simultaneously, and share and secure presentations, given access to Microsoft PowerPoint software, with a high level of proficiency and confidence

This course aims to provide participants with details about global and practical vision on the risk-based audit approach, operational risk auditing and market activities.

The aim of this course is to provide you with a clear understanding of Enterprise Risk Management and its purpose, Internal Environment, Objective Setting, Event Identification, Risk Assessment, Risk Response, Control Activities, Information and Communication.

This Advanced Microsoft Excel training class is designed for participants with intermediate Excel skills to gain proficiency in using pivot tables, auditing and analyzing worksheet data, utilizing data tools, collaborating with others, and creating and managing macros, given access to Microsoft Excel and relevant datasets, with a high level of proficiency and confidence.

This certificate is designed to provide comprehensive knowledge and practical skills in managing credit risk and other associated risks within small and medium-sized enterprises (SMEs). The certificate aims to equip participants with the ability to identify, assess, and mitigate various financial risks, thereby enhancing their decision making and strategic planning capabilities and enhance participants’ capabilities to identify, measure, and mitigate various types of risks that SMEs face, ensuring robust credit risk management practices.  Also the certificate focuses on contemporary issues such as sustainability, ESG, climate change risks, and compliance with international regulatory standards, enabling professionals to manage SME portfolios effectively in a dynamic and complex financial environment. Additionally, it seeks to foster an understanding of regulatory frameworks, financial instruments, and risk management techniques specific to SMEs.

This course is designed for bank staff responsible for managing non-performing loans (NPLs) extended to small and medium enterprises (SMEs). Participants will be able to identify early warning signs of financial distress, understand the root causes of borrower problems, distinguish between the borrower’s “ability to pay” and “willingness to pay,” and devise appropriate strategies for loan resolution. Under scenarios of both ad hoc and systemic financial distress, participants will apply their knowledge and strategies to manage NPLs effectively. By the end of the course, participants will successfully bring non-performing customers back to their activity, converting NPLs to performing loans (PLs), thereby positively impacting the banks’ financial statements and the economy in general.

Participants will acquire a comprehensive toolkit of diverse information-gathering techniques to efficiently address strategic problems. They’ll be able to evaluate solutions through varied methods, adeptly assessing decision-making processes and managing associated risks. Through implementing change processes and evaluating outcomes, they’ll elevate their creative problem-solving skills to effectively navigate crisis situations at a strategic level