يهدف البرنامج إلى إعطاء الموظفين الأدوات الأساسية للتعامل مع العديد من حالات الموارد البشرية مثل كتابة الوصف الوظيفي، وكيفية إجراء مقابلات مع المرشحين الجدد، وتوجه المؤسسة، وقياس أداء الموظفين. كما أنها تمكنهم من التعامل مع بعض حالات الموارد البشرية
مقدمة في إدارة الموارد البشرية
Certificate for Documentary Credit Specialists (CDCS)
The Certificate for Documentary Credit Specialists (CDCS) is a professional qualification recognized worldwide as the benchmark of competence for international practitioners; it was primarily designed for students with at least three years experience working with documentary credits. Its purpose is to enable documentary credit practitioners to demonstrate practical knowledge and understanding of the complex issues associated with documentary credit practice. CDCS develops the knowledge and skills required to accurately check documents and manage documentary credit transactions. Within this, it provides a core understanding of documentary credits and the products, parties, processes and rules that underpin transactions. As well as developing the ability to identify irregularities and risks
Communicating with Clarity and Impact
This course is designed for new employees who want to enhance their body language to engage others, utilize a four-point communications model, and employ questioning techniques. Additionally, they will use active listening and non-verbal techniques. By mastering these skills, employees will gain confidence in articulating ideas, engaging others, and contributing meaningfully to both personal and organizational objectives through effective communication
Critical Thinking
This program is designed to help workers – with all management levels – solve problems, make good decisions, and use sound judgment. In addition to developing their critical thinking abilities.
Pathways to Service Excellence
This course is focused on the best learning experiences occur when you learn specific concepts, then practice them during the training and walk out with a solid technique you can apply the next day on the job.
الطرق الإبداعية لحل المشكلات واتخاذ القرار
تم تصميم هذا البرنامج للعاملين الذين يسعون لتعزيز قدراتهم في حل المشكلات. سيتمكن المشاركون من تطبيق عملية منظمة من أربع خطوات، باستخدام مجموعة متنوعة من الأدوات وتقنيات التفكير الإبداعي في سيناريوهات مشوقة. بالإضافة إلى ذلك، سيحددون طرق اتخاذ القرارات لتنفيذ الحلول المثلى. ستؤثر هذه المهارات على حياتهم الشخصية والمهنية، مما يمكّنهم من التعامل بثقة مع القرارات المعقدة وحل المشكلات الصعبة
Analyzing Data with Excel
This 3-day instructor led course gives students the ability to add BI techniques to Excel data analysis. The course goes beyond the capabilities of tables and charts and uses Pivot Charts, the Excel Data Model, and Power BI.
Comprehensive Credit Certificate - Sprint
The Comprehensive Credit Certificate is designed to provide participants with the fundamentals of accounting and financial statements. It also enables them to understand lending techniques for effective credit decisions.
ESG Risk Assessment for Lenders and Asset Managers
Discussions around various risks related to Environmental, Social and Governance (ESG) have become increasingly important and have been amplified by COVID-19. Companies are dealing with changing behaviors and habits that are altering business practices. Even more urgently, banks are managing the unfolding crisis of changing asset values and associated credit risks from both a lending and asset management perspective.This course provides delegates with an understanding of sustainable financing and investing with special attention given to ESG considerations. Discussions
will focus on their applicability to credit analysis and credit portfolio management. Background context will be provided on critical concepts, including ESG Key Performance Indicators (KPIs) and quality, Sustainable Development Goals (SDG) impact, Carbon Dioxide (CO2) scope, climate risk forecasting, engagement and proxy voting, United Nations Principles for Responsible Investment (UN PRI) reporting, and upcoming regulation
The course demonstrates the relevance and materiality of these topics. Case studies will discuss what banks and asset managers are doing to survive, thrive and protect their clients. The course provides the breadth and depth of knowledge in this growing space.
Professional presentation essentials
Master PowerPoint essentials: work with slides, add diverse content, format effectively, utilize text boxes, tables, and design principles. Canva complements with advanced design features, ensuring visually stunning presentations.