The course is tailored for administrative professionals and secretaries as they will be able to prepare an effective time management plan and use time management tools and techniques, additionally participants will develop proficiency in professional communication particularly in writing and replying to mails in a professional manner that will enhance manager’s time and ensure tasks are completed in effective and efficient way.
مقدمة في إدارة الموارد البشرية
يهدف البرنامج إلى إعطاء الموظفين الأدوات الأساسية للتعامل مع العديد من حالات الموارد البشرية مثل كتابة الوصف الوظيفي، وكيفية إجراء مقابلات مع المرشحين الجدد، وتوجه المؤسسة، وقياس أداء الموظفين. كما أنها تمكنهم من التعامل مع بعض حالات الموارد البشرية
Certificate for Documentary Credit Specialists (CDCS)
The Certificate for Documentary Credit Specialists (CDCS) is a professional qualification recognized worldwide as the benchmark of competence for international practitioners; it was primarily designed for students with at least three years experience working with documentary credits. Its purpose is to enable documentary credit practitioners to demonstrate practical knowledge and understanding of the complex issues associated with documentary credit practice. CDCS develops the knowledge and skills required to accurately check documents and manage documentary credit transactions. Within this, it provides a core understanding of documentary credits and the products, parties, processes and rules that underpin transactions. As well as developing the ability to identify irregularities and risks
Communicating with Clarity and Impact
This course is designed for new employees who want to enhance their body language to engage others, utilize a four-point communications model, and employ questioning techniques. Additionally, they will use active listening and non-verbal techniques. By mastering these skills, employees will gain confidence in articulating ideas, engaging others, and contributing meaningfully to both personal and organizational objectives through effective communication
Critical Thinking
This program is designed to help workers – with all management levels – solve problems, make good decisions, and use sound judgment. In addition to developing their critical thinking abilities.
Pathways to Service Excellence
This course is focused on the best learning experiences occur when you learn specific concepts, then practice them during the training and walk out with a solid technique you can apply the next day on the job.
الطرق الإبداعية لحل المشكلات واتخاذ القرار
تم تصميم هذا البرنامج للعاملين الذين يسعون لتعزيز قدراتهم في حل المشكلات. سيتمكن المشاركون من تطبيق عملية منظمة من أربع خطوات، باستخدام مجموعة متنوعة من الأدوات وتقنيات التفكير الإبداعي في سيناريوهات مشوقة. بالإضافة إلى ذلك، سيحددون طرق اتخاذ القرارات لتنفيذ الحلول المثلى. ستؤثر هذه المهارات على حياتهم الشخصية والمهنية، مما يمكّنهم من التعامل بثقة مع القرارات المعقدة وحل المشكلات الصعبة
ESG Risk Assessment for Lenders and Asset Managers
Discussions around various risks related to Environmental, Social and Governance (ESG) have become increasingly important and have been amplified by COVID-19. Companies are dealing with changing behaviors and habits that are altering business practices. Even more urgently, banks are managing the unfolding crisis of changing asset values and associated credit risks from both a lending and asset management perspective.This course provides delegates with an understanding of sustainable financing and investing with special attention given to ESG considerations. Discussions
will focus on their applicability to credit analysis and credit portfolio management. Background context will be provided on critical concepts, including ESG Key Performance Indicators (KPIs) and quality, Sustainable Development Goals (SDG) impact, Carbon Dioxide (CO2) scope, climate risk forecasting, engagement and proxy voting, United Nations Principles for Responsible Investment (UN PRI) reporting, and upcoming regulation
The course demonstrates the relevance and materiality of these topics. Case studies will discuss what banks and asset managers are doing to survive, thrive and protect their clients. The course provides the breadth and depth of knowledge in this growing space.
Certified SME Professional - Level 2
This certificate is designed to provide a professional training to bankers catering to the financial needs of small and medium enterprises. Concepts and best practices are presented in seven modules to enable the participants to understand a holistic approach to SME finance and, based on this, to be able to work optimally in one’s own field of responsibility as well as to further successfully develop this business field.
Measuring & Evaluating Banks Performance
This program provides participants with the necessary knowledge to analyze and evaluate the banks performance by acquiring the skills of analyzing the financial statements of the banks to identify the financial factors affecting the performance and evaluate its financial position. As well identify the most critical problems inside each bank and the reasons of bank failure.