This course is designed to address the deployment of quality management principles for the excellence of operations activities. Observance of Quality Management System (QMS) in carrying out operations activities will lead to increasing and continually developing the operations staff performance and their fundamental skills

This course is tailored for branch managers, senior staff in retail departments, and card chamber personnel to enable them to comprehensively understand and apply the intricacies of card transaction operations, including real-time payment systems, settlement processes, emerging trends in the card business, payment security through tokenization, and foundational insights into artificial intelligence and blockchain, through interactive lectures, case studies, and practical examples.

Retaining talent is becoming a continuous war we manage in our organizations day in and day out. The War of Talents is not about how to attract new talent but how to keep your own talents with an ecosystem that matches their need.

“This workshop provides an overview of the current status of digital banking and
aims to ask the right questions to adjust to the business model to survive in
the future”

The Associate International Retail Banker program introduces candidates to the management functions of retail banks and how to operate a retail bank in challenging environments. This level builds on the knowledge gained in the Affiliate International Retail Banker program. On completing the program, candidates will be able to understand the principles of managing risk, finances, people, and portfolios, along with the functions of recovery and collections. In this level, candidates will also learn the business models of fintech businesses and the partnership ecosystem.

The ACI Dealing Certificate is a foundational program that allows candidates to acquire a working knowledge of the structure and operation of the major foreign exchange and money markets as well as their core products (cash, forwards, and derivatives), and the basic skills required for competent participation, including the ability to apply the fundamental mathematics used in these markets. Candidates should also be able to apply the Model Code to their situations. The ACI Dealing Certificate is the benchmark examination for treasury personnel and for those whose work requires an understanding of the working environment within the treasury department of their institutions.

Participants will acquire a comprehensive toolkit of diverse information gathering techniques to efficiently address strategic problems. They’ll be able to evaluate solutions through varied methods, adeptly assessing decision-making processes and managing associated risks. Through implementing change processes and evaluating outcomes, they’ll elevate their creative problem solving skills to effectively navigate crises at a strategic level.

أثناء هذا البرنامج، سوف يتعرف المشاركون على اإلطار القانوني لألنشطة المصرفية، باإلضافة إلى الجوانب القانونية للتعامالت المصرفية في مصر والتعامالت األجنبية، بما في ذلك القواعد الدولية الموحدة للتحصيل.

سيتعرف المشاركون في هذا البرنامج على كيفية تنفيذ عملهم وفًقا للمعايير الدولية الصادرة عن المعهد األمريكي للمدقًقين الداخليين )IIA)، باإلضافة إلى معرفة تفاصيل وتصميم األوراق المطلوبة )محتويات ملف التدقيق الداخلي(، وكذلك تصميم وتفاصيل جميع أنواع تًقارير المراجعة الداخلية.

تعريف العاملين بإدارات التجارة الخارجية، االئتمان، المستوردين والمصدرين بالمنتجات والخدمات التي يقدمها القطاع المصرفي لعمالء التصدير واالستيراد في مجال خدمات التجارة بطريقة عملية باستخدام مجموعة من التمارين المصممة خصيصا لهذا الغرض، وهذه التمارين تدرس فيها مختلف االعتمادات المستندية والتحصيالت المستندية وذلك ليتمكنوا من عرض الخدمات المناسبة لكل عميل من أجل تحقيق أكبر عائد للعميل والبنك مع الحفاظ على حقوق كل منهما