This course is tailored for professionals ranging from junior to senior levels, aiming to enhance their negotiation skills and overcome their fears. By employing diverse techniques, strategies, and personal assessment tests, participants can identify the negotiation process and its associated techniques, impacting both personal and professional contexts, as this will elevate selfesteem and enhance problem-solving capabilities.

يهدف هذا البرنامج إلى تزويد موظفي التحصيل في البنوك والمؤسسات المالية وفرق العمل المعنية بتقديم خدمات التمويل المتناهي الصغر، بالمهارات والمعرفة الالزمة لضمان عمليات تحصيل فعالة، مع التركيز على استراتيجيات التعامل مع العمالء، وتقنيات اإلقناع، واستخدام األدوات التكنولوجية الحديثة لرفع كفاءة عمليات المتابعة والتحصيل، وسيتم تقييم المشاركين بناء على تفاعلهم ومشاركتهم بالتدريبات الجماعية.

The ACI Operations Certificate (New Version) Exam has been designed to cover the basic competency skills for the new entrants in Back and Middle Office roles. A well-trained and efficiently organized Treasury Operations Department is essential to complete every financial market transaction. This Department provides a vital service to the Front Office by ensuring that all funds flow in a timely and correct manner and that all necessary documentation is completed. Taking into consideration the wider job function of staff in the Treasury Operations Department, the Syllabus has been designed to provide a benchmark for competency in all aspects of the operations and settlement processes. It aims to assess candidates’ knowledge of the underlying instruments involved in the international financial markets, the processes for efficient settlements, and related basic financial calculations. Candidates should also be able to demonstrate an appreciation of the scope, importance, and role of the Treasury Operations Department, particularly in ensuring an autonomous and independent service to the Front Office. The Syllabus and the respective exam have been designed with five topics covering the full range of foreign exchange, interest rates, and commodities instruments, as well as their related markets, with questions based on both theoretical and practical knowledge, as well as a financial markets environment and applications with questions based on theory. Building upon the competence skills provided by the ACI Operations Certificate New Version, future financial market professionals will be expected to prove their knowledge and adherence to good market practices embedded in the FX Global Code and other relevant industry Codes and Regulations. In addition to the topics outlined above, candidates will be expected to be up-to-date with the latest developments that impact the Treasury Operations Department

The Certificate for Documentary Credit Specialists (CDCS) is a professional qualification recognized worldwide as the benchmark of competence for international practitioners. It was primarily designed for students with at least three years of experience working with documentary credits. Its purpose is to enable documentary credit practitioners to demonstrate practical knowledge and understanding of the complex issues associated with documentary credit practice. CDCS develops the knowledge and skills required to accurately check documents and manage documentary credit transactions. It also provides a core understanding of documentary credits and the products, parties, processes, and rules that underpin transactions, as well as developing the ability to identify irregularities and risks.

The Certificate for Specialists in Demand Guarantees (CSDG®) is designed to enable demand guarantee professionals to demonstrate their knowledge and expertise. The qualification will develop your understanding of the use of guarantees, industry rules, legislation, and the challenges relating to demand guarantees and standby credits. CSDG® enables you to demonstrate a high level of expertise and improves knowledge and understanding of the complex issues associated with demand guarantee best practice. The CSDG® qualification develops the knowledge and skills required to manage demand guarantees and identify risks through the application of knowledge and checking the accuracy of demand guarantees and standby credit presentations. Within this, it provides a core understanding of products, processes, parties, rules, and regulations that underpin demand guarantees. The CSDG® will enable you as a demand guarantee professional to gain practical knowledge and understanding of the complex issues related to demand guarantee practice

This comprehensive course provides a deep dive into the core principles, practices, and evolving roles of internal auditing. Participants will gain a clear understanding of the internal audit function, assurance and advisory services, ethics and professionalism, governance, risk management, and fraud risk. The course is designed to equip professionals with the knowledge and skills needed to add value to their organizations through independent, objective assurance and consulting activities.

This course, designed for auditors and senior auditors with up to one year of experience, equips participants to adeptly apply risk-based internal audit methodologies, enabling them to enhance organizational risk management and compliance in alignment with global standards; through interactive sessions, case studies, and practical exercises, learners will master audit planning, risk assessment, and control implementation in alignment with the Global Internal Audit Standards

يوجه هذا البرنامج للعاملين بالبنك في االقسام المتصلة باالئتمان وخبرتهم ال تتعدي عامين وسيساعدهم في شرح المفاهيم والقواعد األساسية لالئتمان المصرفي والتعرف على أهم القواعد لعملية منح االئتمان وإحكام رقابة البنك المركزي باإلضافة الي توضيح الخطوات والمراحل التي تمر بها عملية منح االئتمان واألساليب المختلفة لدراسته والمخاطر المصاحبة لمنح التسهيالت االئتمانية بأنواعها وضوابطها فهذا سيؤدي الي تخفيض المخاطر االئتمانية

“سيتعرف المشاركون في هذا الشهادة على كيفية الأداء الفعال لواجبات مسؤول الالتزام وأساليب إدارة المخاطر المترتبة على عدم الالتزام، وكذلك تطبيق برامج مكافحة غسل الأموال وتمويل الارهاب المبنية على المخاطر، فضلا عن الالمام بآليات تطوير السياسات والاجراءات والرقابة الداخلية ذات العلاقة.
من الجدير بالذكر أن دراسة الحالات العملية تعتبر جزءاً مهماً من الشهادة، حيث تتيح للمشاركين فرصة تطبيق المفاهيم في سياقات عملية واقعية. بنهاية الشهادة، سيكون المشاركون مجهزين بالمعرفة والمهارات اللازمة لتحديد وتقييم أداء نظم الالتزام المصرفي، وتحليل وإدارة المخاطر، وتقييم فعالية برامج مكافحة غسيل الأموال، وفحص ممارسات الحوكمة. هذا يعزز قدراتهم في إدارة الالتزام وتحسين الأداء المؤسسي بشكل شامل وفعّال.”

The Climate Finance Acceleration Intensive Program targets professionals in the Sustainability, Corporate/SME, and Risk Departments of Egyptian banks. Participants will master key climate finance concepts, including risk assessment, green growth opportunities, and decarbonization strategies. Under the guidance of the Egyptian Banking Institute and USAID Business Egypt, learners will apply climate scenario analysis and transition risk methods. By completing this course, bankers will effectively navigate Egypt’s regulatory landscape and international trends. This program empowers participants to drive sustainable development through informed financial strategies