“This course focuses on helping employees manage their anger effectively through practical activities and tools. They will be able to define anger and its different side, express their anger assertively, and handle anger in others using appropriate techniques.
Ultimately, by exploring the roots of anger and adopting healthier coping strategies, individuals will be empowered to enhance their wellbeing and cultivate more harmonious relationships in the workplace.”

“Change is a hallmark of today’s business world. Our workforce is constantly changing people come and go and move into new roles within the company.
Succession planning can help you make the most of that change by ensuring that when someone leaves, there is someone new to take their place this course will help you teach the basics of creating and maintaining a succession plan.”

This course is tailored for branch managers, senior staff in retail departments, and card chamber personnel to enable them to comprehensively understand and apply the intricacies of card transaction operations, including real-time payment systems, settlement processes, emerging trends in the card business, payment security through tokenization, and foundational insights into artificial intelligence and blockchain, through interactive lectures, case studies, and practical examples

This course provides a comprehensive introduction to data analysis using Python, covering essential libraries such as NumPy, Pandas, Matplotlib, and Seaborn. Participants will learn how to manipulate data, perform exploratory analysis, and visualize findings. The course combines theoretical knowledge with practical labs, enabling participants to work on real-world datasets and apply techniques such as data cleaning, time-series analysis, and creating various types of plots.

This course provides a comprehensive understanding of IFRS 9 and its application within banks and financial institutions. It covers key concepts including recognition, classification, and measurement of financial instruments, as well as the Expected Credit Loss (ECL) model and its impact on financial statements in line with CBE regulations.

The course is specifically designed for department heads and internal control and audit staff in banks to introduce the systems of risk management and internal control according to the Committee of Sponsoring Organization (COSO). It also introduces the important role of internal control in risk management and within the framework of implementing corporate governance

In today’s interconnected business environment, organizations rely heavily on external partners, suppliers, and vendors. While these relationships provide numerous benefits, they also introduce potential risks that can impact operations, security, and compliance. This course provides essential knowledge and tools to identify, assess, and mitigate third-party risks, helping participants safeguard their organization’s interests and ensure long-term success

This course is focused on the best learning experiences that occur when you learn specific concepts, then practice them during the training, and walk out with a solid technique you can apply the next day on the job.

بنهاية البرنامج، سيكون المشاركون من موظفي إدارات متابعة الائتمان قادرين على تحديد وشرح دور وأعمال إدارة متابعة الائتمان، ووصف أنواع التسهيلات الائتمانية والضمانات المختلفة، وذلك في ضوء السياسات والإجراءات المصرفية المعتمدة وبما يضمن كفاءة متابعة المخاطر الأتمانية

سيتعرف المشاركون في هذا البرنامج على المبادئ الرئيسية للاستثمار والمتاجرة في الأوراق المالية وصناديق الاستثمار وحفظ الأوراق المالية