Over the past decade, organizations have increased their engagement with suppliers in order to gain access to specialist expertise, streamline their processes, and improve productivity. At the same time, third-party risk has increased and is now seen as one of the top 5 risks for the financial services sector. This crucial course has been structured to enable participants to examine latest international developments, trends and techniques in the dynamic field of TPRM, reflect on practical ways of building an effective third-party framework to remain at the forefront of industry developments and regulatory expectations. The course is packed with practical tips and hints and ends with Make A Difference discussion, where attendees share their take-aways that will make a real difference to their organization. This is a unique opportunity to learn from international industry expert and award-winning book author, Elena Pykhova, advisor to risk teams, executive management and boards on value-added Risk Management.

This program equips participants with practical tools to understand, manage, and optimize stress for improved performance and well-being. It focuses on identifying stress triggers, applying structured coping strategies, and building sustainable habits that enhance resilience. Participants will learn how to respond effectively to pressure, maintain control in challenging situations, and develop a personalized system to manage stress long-term

This course introduces participants to the fundamentals of strategic thinking and business storytelling. Participants will explore strategy formulation, performance measurement, storytelling frameworks, and leadership communication techniques to better understand how to communicate strategic ideas, engage stakeholders, and support organizational success

This Advanced Access training class is designed for participants who have basic skills with Microsoft Access and want to learn advanced-level database design to gain the ability to establish and manage relationships, design and execute complex queries, integrate external data sources, create and customize advanced forms, generate and format detailed reports, automate tasks with macros, and develop and maintain desktop applications, given access to Microsoft Access software and relevant datasets, with a high level of proficiency and confidence.

This Introduction to Microsoft Access training class is designed for participants with no prior experience in database management to gain the ability to understand basic database concepts, design and create databases and tables, query those tables, and create forms and reports, given access to Microsoft Access software, with a foundational level of proficiency

This course equips professionals with the skills and mindset required to effectively sell services in complex, relationship-driven environments. Participants will learn how to influence client decisions, build trust, and position their services as value-driven solutions rather than generic offerings.Through a structured sales process, practical communication techniques, and realworld application, the program focuses on understanding client needs, handling objections, and confidently closing deals. By the end of the course, participants will be able to consistently apply a professional, client-focused sales approach that drives measurable business results

This program equips leaders with the mindset, frameworks, and tools required to lead effectively during crises and high-pressure situations. It focuses on decisionmaking under uncertainty, crisis communication, emotional intelligence, and leading teams through disruption and recovery. Participants will develop the ability to respond with clarity, build trust, maintain performance, and turn crises into opportunities for learning and growth.

تعريف العاملين بإدارات التجارة الخارجية، الائتمان، المستوردين والمصدرين بالمنتجات والخدمات التي يقدمها القطاع المصرفي لعملاء التصدير والاستيراد في مجال خدمات التجارة بطريقة عملية باستخدام مجموعة من التمارين المصممة خصيصا لهذا الغرض، وهذه التمارين تدرس فيها مختلف الاعتمادات المستندية والتحصيلات المستندية وذلك ليتمكنوا من عرض الخدمات المناسبة لكل عميل من أجل تحقيق أكبر عائد للعميل والبنك مع الحفاظ على حقوق كل منهما.

In this course, mid to senior-level banking professionals will be able to analyze structural risks within the balance sheet, including interest rate and liquidity risk, and design robust ALM strategies using regulatory and financial tools. This will be achieved through case-based simulations, hands-on modeling, and practical group work, culminating in a capstone project presented to a mock ALCO panel, demonstrating the participant’s ability to apply ALM concepts in a real-world context.