This training course is designed for participants who want to develop their skills from basic to advanced levels in Microsoft Outlook . Participants will learn to navigate the Outlook interface, perform essential email tasks, compose and send emails, manage calendars and schedule meetings, organize and manage contacts, utilize tasks and notes, apply signatures and themes, optimize inbox management, and handle multiple email accounts, all through a structured training course using the Microsoft Outlook interface, achieving proficiency in all listed tasks and features.

This course is designed for banking professionals, compliance officers, and individuals seeking to deepen their understanding of banking systems and operations. By the end of the course, participants will be able to explain the structure and functions of central banks, including the Central Bank of Egypt, and apply knowledge of core banking operations such as account types, foreign exchange, commercial papers, and SWIFT messaging. They will also analyze retail banking products, credit management, and trade finance tools like Letters of Credit and Guarantees, as well as implement techniques to combat money laundering and terrorism financing. Through real-world case studies, interactive discussions, and hands-on exercises, participants will demonstrate a comprehensive understanding and practical application of key banking concepts.

The Content Specification Outlines presented below represent the body of knowledge that will be covered on the CMA examinations. The outlines may be changed in the future when new subject matter becomes part of the common body of knowledge.

The foundation program provides the basis for preparing new hires to work in the banking and financial sector. The knowledge provided by this program is a recommended milestone towards preparing our emerging and future leaders to sustain the production of efficient calibers in the banking sector. Moreover, it serves as the first step towards maintaining Continuous Professional Development (CPD) Programs, helping individuals stay competent with up-todate knowledge and skills, and committed to lifelong learning. In addition, banks may consider hiring participants after completing this program. In addition, the curriculum is designed in collaboration with Pearson/Edexcel and the Chartered Banking Institute in Scotland, based on employer and market needs. It consists of multiple modules emphasizing the preparation of young and high-potential candidates to successfully enter the banking and finance sector.

The introduction of Human Resource course will give HR staff the basic tools to handle numerous human resource situations such as writing the job description, how interviewing new candidates, the organization’s orientation, and the employees’ performance measurement. Also, it will enable them to deal with certain Human Resource situations.

This course is designed for trade finance staff, relationship managers, and risk management staff. Participants will gain a comprehensive understanding of the international trade lifecycle, explore the various risks associated with cross-border trade and their underlying causes, and examine the structured risk management processes that different parties should adopt. The course emphasizes practical strategies to mitigate and control risks when executing international trade transactions.

In an era defined by complexity, disruption, and rapid innovation, organizations need more than managers who execute; they need transformational leaders who can shape strategy, engage teams, and lead change with confidence. The Transformational Manager is a comprehensive training program designed to develop the essential mindset and skillset required to lead both people and change. Participants will explore the foundations of management, understand how organizations function, and master key leadership competencies needed to thrive in evolving environments.

سيتعرف المستويين اإلشرافيين العالي واألوسط في المراجعة الداخلية والرقابة، و اإلشرافيين باإلدارات الرقابية األخرى في هذا البرنامج على االتجاهات الحديثة في مجال المراجعة والرقابة الداخلية وأيضا على الدور بالغ األهمية الذي تضطلع به إدارات المراجعة الداخلية في منظومة العمل المصرفي وكيفية إعداد خطة المراجعة الداخلية وتقارير المراجعة وفقا لمنهج تقييم المخاطر

تم تصميم هذه الدورة الي العاملين في القطاع المصرفي والشركات والهيئات للمتخصصين في ادارات التجارة الخارجية وتمويل التجارة وخاصة ادارات االعتمادات المستندية لتلبية حاجة السوق التي تمت مالحظتها مؤخًرا لتطوير المهارات األساسية للعاملين في مجاالت تمويل التجارة. يجب أن تدعم الدورة احتياجاتهم للحصول على المعرفة المطلوبة لقواعد واعراف غرفة التجارة الدولية المنشورة لتحديد مدى مطابقة المستندات المقدمة على قوة االعتماد المستندي، مقابل شروطها وأحكامها وكذلك مقابل معايير المستندات المذكورة في القواعد واالعراف المذكورة.

This course is designed to help participant improve their emotional intelligence skills, enabling them to use emotional information from themselves and others and integrate this with their thinking for better decision making, helping them to get more easily what they want from the immediate situation and life in general.