This course covers the various methods and best practices that are in line with business and technical requirements for modeling, visualizing, and analyzing data with Power BI. The course will show how to access and process data from a range of data sources including both relational and non-relational sources. Finally, this course will also discuss how to manage and deploy reports and dashboards for sharing and content distribution

The Level 4 Certificate in International Trade Risk (CITR) has been designed to provide you with a thorough understanding of international trade risks, including risks associated with financing importers and exporters, risk profiling within settlement methods, and trade risk mitigation. CITR will help you develop the appropriate technical knowledge and skills to address a wide range of risk-related scenarios within your workplace. The qualification provides a core understanding of the terminology, roles, responsibilities, and products that underpin international trade finance, as well as develops your understanding of trade risks. You will learn how to analyze and mitigate a wide range of risks, understand the impact of risks on different trading parties, settlement methods, and their risk implications, as well as the security options available to banks.

The Affiliate International Retail Banker program is a comprehensive introduction to retail banking and covers the major opportunities and challenges facing this vast industry, including digital transformation, competition, and partnership with fintechs and Big Tech, sales management, and credit risk management. As befits an industry developing at speed, our program content is fully updated as of early 2022. Our program first grounds candidates in the history of the industry and the relatively recent rise of retail banking, providing financial services to people and SMEs previously ignored by banks. The program emphasizes the critical role of ethics and compliance in banking. It trains candidates to understand the business models of retail banking and to identify product, channel, and customer-centered models. We introduce the principles and business models of fintech operations and the transformational role of digital banking and digital payments. Candidates learn the fundamental importance of customer-centered banking and customer management, and then gain a comprehensive insight into the products and services offered by retail banks. Finally, candidates learn about the crucial roles of operations and risk management in running a sustainable and profitable bank.

This certificate is designed to provide a practitioner training to banking experts catering to the financial needs of small and medium enterprises. This certificate enables bankers to get acquainted with the learning process by empowering participants to think broadly, manage globally and compete strategically. This certificate focuses on all aspects of Banking Credit whether short-term, mediumterm or long- term, it also enables them to understand lending techniques for effective credit decisions.

This course provides an in-depth understanding of Corporate Social Responsibility (CSR) and related areas such as Compliance, Risk, and Corporate Governance. It examines the relationships among a firm’s executive leadership, governing board, and stakeholders, exploring various governance models in both for-profit and non-profit sectors within the U.S. It also covers the roles and responsibilities of each party, as outlined in legal codes and current best practices. The course discusses the functions of different board committees and their interactions with regulatory agencies, such as the Central Bank of Egypt. A core part of the course explores the “purpose of CSR” from multiple perspectives and its relationship with Environmental, Social, and Governance (ESG) factors, with insights from prominent global and Egyptian thought leaders. Banks today face numerous global challenges and ethical considerations. These challenges often bring differing expectations regarding the economic, social, and environmental responsibilities that organizations should uphold. This course guides participants through the principles and techniques of CSR, helping them develop and implement CSR frameworks that comply with international standards and align with the “triple bottom line” — Profit, People, and Planet — rather than focusing solely on profits. This course guides participants through the principles and techniques of CSR, helping them develop and implement CSR frameworks that comply with international standards and align with the triple bottom line “Profit, People, and Planet” rather than focusing solely on profits.

This course is designed for bank staff responsible for managing non-performing loans (NPLs) extended to small and medium enterprises (SMEs). Participants will be able to identify early warning signs of financial distress, understand the root causes of borrower problems, distinguish between the borrower’s “ability to pay” and “willingness to pay,” and devise appropriate strategies for loan resolution. Under scenarios of both ad hoc and systemic financial distress, participants will apply their knowledge and strategies to manage NPLs effectively. By the end of the course, participants will successfully bring non-performing customers back to their activity, converting NPLs to performing loans (PLs), thereby positively impacting the banks’ financial statements and the economy in general.

تم تصميم هذا البرنامج لمساعدة العاملين بوحدات التمويل متناهي الصغر بالقطاع الغير مصرفي وبشكل خاص السادة مسئولي ومديري اإلقراض متناهي الصغر للتعرف على الخدمات المصرفية للمشروعات متناهية الصغر بشكل احترافي يتوافق مع الممارسات المصرفية المقبولة، بمشاركتهم واجتيازهم على التقييم النهائي سيتم المساعدة على تكوين كوادر بشرية فاعلة في قطاع التمويل متناهي الصغر.

تم تًصميم هذا البرنامج لتحليل البيانات المالية خًص ً يًصا لتلبية احتياجات األفراد الذين لديهم خلفية كافية في المحاسبة والتمويل واالئتمان والمًصرفيون ممن لديهم مسئوليات مًصرفية تجاه المشروعات الًصغيرة والمتوسطة. سيساعدهم هذا البرنامج على اتخاذ القرارات التجارية من خالل فهم معلومات المحاسبة المالية والنسب المالية المناسبة عن طريق مشاركتهم واجتيازهم االختبارات المقدمة.

يستهدف هذا البرنامج المتخصصين في إدارات خطابات الضمان، لتمكينهم من تحليل وتطبيق اإلجراءات المرتبطة بإصدار وتعديل خطابات الضمان المحلية والخارجية وخطابات االعتماد الضامن. سيتمكن المشاركون من تصميم نماذج مهنية ومعالجة حاالت عملية تحت شروط واقعية تحاكي بيئة العمل البنكي، وفق معايير URDG 758 وISP .98 في نهاية البرنامج، سيكون المتدرب قادًرا على تمييز العالقات القانونية والتجارية بين أطراف الضمان، واتخاذ قرارات مناسبة بشأن النزاعات والمطالبات. يتم التدريب من خالل دراسات حالة، مناقشات جماعية، وتكليفات خارجية، داخل بيئة تعليمية تفاعلية.

بنهاية هذا البرنامج، سيتمكن موظفو البنوك من تطبيق مبادئ حماية حقوق العملاء وفقًا لتعليمات البنك المركزي الصادرة في فبراير 2019، وتحليل التحديات المصرفية المرتبطة بحقوق العملاء واقتراح إجراءات لتعزيز الشفافية والامتثال، بالإضافة إلى معالجة شكاوى العملاء بدقة من خلال خطوات عملية تشمل التسجيل والفحص والرد والمتابعة وفق تعليمات مايو 2024، كما سيعدّ المشاركون خطط عمل قابلة للتنفيذ تعزز حماية العملاء من خلال التعاون الفعّال بين الإدارات المختلفة.