Cards Operations and Settlement – Introductory

This course is designed to provide knowledge and skills to staff working in customer service and card centers, enabling them to understand the complexities of payment card systems, analyze industry players and their roles, manage credit effectively, assess risks, and ensure compliance with regulations. Through a combination of theoretical learning, case studies, and practical exercises, participants will gain a deep understanding of various aspects of payment systems and develop the competencies required to excel in their roles.