يستهدف هذا البرنامج موظفي إدارات الرقابة الداخلية في المؤسسات المالية بمستوياتهم الأولية والإدارية الوسطى، ويهدف إلى تمكينهم من فهم وتحليل نظم الرقابة الداخلية وربطها بإدارة المخاطر المؤسسية، من خلال توضيح مبادئ لجنة بازل واستعراض المفاهيم الحديثة والمعايير الدولية والعناصر الأساسية لنظام الرقابة الداخلية، مع التطبيق على حالات عملية واقعية، بما يدعم قدرتهم على تحديد فجوات الرقابة وتعزيز كفاءة الضوابط الرقابية والمساهمة في الحد من المخاطر التشغيلية والمؤسسية في إطار الحوكمة الف ّّعالة

بنهاية هذا البرنامج، سيتمكن موظفو البنوك من تطبيق مبادئ حماية حقوق العملاء وف ًًقا لتعليمات البنك المركزي الصادرة في فبراير ،2019 وتحليل التحديات المصرفية المرتبطة بحقوق العملاء واقتراح إجراءات لتعزيز الشفافية والامتثال، بالإضافة إلى معالجة شكاوى العملاء بدقة من خلال خطوات عملية تشمل التسجيل والفحص والرد والمتابعة وفق تعليمات مايو ،2024 كما سيع ّّد المشاركون خطط عمل قابلة للتنفيذ تعزز حماية العملاء من خلال التعاون الف ّّعال بين الإدارات المختلفة

This workshop provides an overview of the current status of digital banking and aims to raise the right questions to help participants adjust their business models and remain competitive in the future.

This program provides an overview of the fundamental concepts of fintech, blockchain, and digital banking while exploring the technologies reshaping the competitive landscape of the financial industry, including artificial intelligence (AI), distributed ledgers, cloud computing, APIs, and Banking-as-a-Service (BaaS). Participants will learn how to evaluate opportunities and challenges by asking the right questions of banks, fintech companies, and innovators, gain insights into the future of money and banking, and understand the practical applications of blockchain and distributed ledger technologies in finance. The program also equips learners to make informed investment, partnership, and strategic decisions regarding emerging technologies and to effectively design and lead digital transformation initiatives within their organizations.

This program is a collaborative problem-solving process based on a design used in artistic endeavors. Whether you are involved with marketing, product development, customer service, or leadership, you can benefit from design thinking.

“This course offers a practical introduction to the use of Python in data analysis, utilising real ticker data. Throughout the finance industry, we’ve seen a surge in Python use for data analysis. It is quickly becoming the preferred tool, as Python:
• Is a general-purpose programming language
• Is more intuitive to read with clear and simple syntax that resembles English
• Speeds up automated tasks
• Handles much larger volumes of data
• More functional and robust than Excel workbooks
• Faster in doing difficult calculations
• Easier to learn than VBA
• Simpler to reproduce and audit work”

This Advanced Access training class is designed for participants who have basic skills with Microsoft Access and want to learn advanced-level database design. Participants will gain the ability to establish and manage relationships, design and execute complex queries, integrate external data sources, create and customize advanced forms, generate and format detailed reports, automate tasks with macros, and develop and maintain desktop applications. With access to Microsoft Access software and relevant datasets, participants will develop a high level of proficiency and confidence.

This Intermediate Microsoft Excel course is designed for participants who want to advance their skill set by learning to work with advanced formulas, lists, and illustrations, as well as charts and advanced formatting, including styles, to a proficient level.

This course is designed to provide participants with fundamental skills and knowledge of using Excel effectively for data management, analysis, and reporting. This course is suitable for beginners and those with limited experience in using Excel.

This course is deigned to understand the importance of hedging FX and interest rate risks for many of a bank’s customers and how swaps, FX spot and forward and NDFs (Non-deliverable forwards) are used by customers, calculate yields and prices for the major treasury products and will demonstrate how money market and bond securities are issued and priced.