.سيتعرف المشاركون في هذا البرنامج على موضوع الشمول المالي من خلال جانب العرض والطلب، العرض يمثل دور البنوك في تعزيز الشمول المالي من خلال تقديم الابتكارات التكنولوجية بغرض تيسير وصول الخدمات المالية

وهو مقدمة شاملة للخدمات المصرفية للتجزئة حيث يغطي الفرص والتحديات الرئيسية التي تواجه هذه الصناعة الواسعة -الانتشار والتي اصبحت محور اهتمام معظم البنوك العالمية و المحلية لما لها من عائد ربحية مرتفع. وهو يشتمل علي نظم التحول الرقمي، المنافسة والشراكة مع شركات التكنولوجيا المالية Tech Big و fintechs وإدارة المبيعات وإدارة المخاطر الائتمانية للتجزئة. يقدم البرنامج سرد لتاريخ الصناعة والتطور الحديث قي خدمات التجزئة المصرفية ، حيث يقدم مجموعة من الخدمات المالية للألفراد والشركات الصغيرة ً والمتوسطة التي اصبحت محور الاهتمام. ويهتم بشكل كبير بدور الاخلاقيات والحوكمة في مجال ألعمل المصرفي. ويتم تدريب المشاركين على فهم نماذج االخدمات و المنتجات المصرفية للألفراد، وتحديد المنتجات والقنوات المصرفية والنماذج التي تركز على التجزئة المصرفية. وتقديم مبادئ ونماذج المنتجات و الخدمات لعمليات التكنولوجيا المالية، والدور التحويلي للخدمات المصرفية الرقمية والمدفوعات الرقمية. يتعلم المشاركون الاساليب الحديثة لادارة التجزئة المصرفية وإدارة العمليات المصرفية، ثم يكتسبون نظرة ثاقبة شاملة على المنتجات والخدمات التي تقدمها بنوك التجزئة. وفي النهاية سيتعرف المشاركون على كيفية تناول المخاطر الائتمانية وإدارة تلك المخاطربالأسلوب الامثل. وأخيرا إدارة بنك مستدام ومربح.

This course is tailored for employees with one to three years of experience and newcomers. Participants will identify effective meeting practices, seating tips, and telephone etiquette fundamentals. Additionally, they will choose appropriate workplace attire and apply various tips and tricks in managing formal dining situations. This will influence their professional and business conduct positively.

This course is designed to help participants improve their emotional intelligence skills, enabling them to use emotional information from themselves and others and integrate this with their thinking for better decision making, helping them to get more easily what they want from the immediate situation and life in general.

This training program offers comprehensive and interactive learning experience for accountants, financial and sustainability advisors, and risk officers seeking to navigate the evolving landscape of sustainability and climate-related risks. Over the course of one day, participants will delve into the new IFRS sustainability standards and explore their implications on financial statements and financial positions.

This course equips professionals with essential tools and strategic approaches to drive consistent performance improvement across individual, team, and organizational levels. It introduces performance frameworks, goal alignment techniques, and high-performance culture models. Participants will also explore methods for tracking progress, overcoming performance barriers, and creating accountability systems that lead to sustainable excellence.

“Credit Reasoning and Writing is a two-day seminar focused on the preparation of credit approval documents that summarize succinctly the overall credit risk exposure that an institution is asked to take on.
This topic is increasingly recognized by financial institutions as a significant skills gap in their staff. In an age where data proliferates, senior credit professionals in many financial institutions have lamented that credit approval documents are often lengthy, sometimes reaching 30 to 50 pages and containing a high volume of data without adding significant insight. Elevator analysis is prevalent in some parts of the industry and although possessing strong analytical skills, many analysts lack the ability to summarize their findings succinctly.”

“The training course “”How Digital Banking and Fintech is Changing”” is meticulously designed to equip bank staff with the essential knowledge and skills needed in the rapidly evolving financial landscape. The ultimate goal is to foster an understanding of digital banking transformation, emphasizing customer-centricity, integration, and inclusivity. Participants will explore strategies for delivering enhanced customer experience, driving efficiency, and generating business value through innovation. The course will delve into the role of central banks in this transformation, drawing insights from the Egyptian experience. Bank staff will be enlightened by the challenges current banks face amidst competition with fintech companies and learn about Europe’s experiences with blockchain and cryptocurrencies. Emphasis will be placed on innovative methods for successful digital transformation and addressing modern customer problems effectively. Security and safety factors in digital transformation will also be a focal point, highlighting the significant roles played by information technology companies across various fields.”

“The CFE Exam Review Course offers a comprehensive, instructor-led preparation program for candidates seeking to pass the Certified Fraud Examiner exam.
Over four intensive days, participants will engage in structured learning sessions that cover critical topics such as investigation techniques, fraud prevention, legal aspects of fraud, and financial transactions related to fraud schemes.
The course emphasizes interactive discussions, collaborative study sessions, and practical tips tailored for busy professionals. Participants will leave equipped with the knowledge and resources necessary to confidently approach the CFE exam.
Exam Preparation with a live instructor-led review course:
• When you are able to set sometime aside and take away all the distractions, it’s amazing what you can learn. The CFE Exam Review Course offers you four days of guidance from experienced instructors, giving you all the tools, you need to prepare for and pass the exam.”

“Fraud is an ever-present risk and one that is notoriously hard to control. In this virtual seminar we will discuss and evaluate the particular fraud risks currently faced by financial institutions, a continuing major target sector for fraudsters and terrorist financiers.
We will consider the key elements of a fraud data management program together the methodologies to be adopted. We will also introduce the approaches used by those who would do your firm, and society at large, harm and focus on the warning signs that signal the need for more in-depth work and/or a full-blown investigation. Key concerns will be addressed, and the application of risk-rating approaches addressed.
We will consider the application of data mining techniques to fraud risk management, considering what the approach can and perhaps most importantly what it cannot achieve.
Examples and exercises will be used throughout to draw out priority areas for attention and to reinforce learning points. You will get tips on what to look for and how to prepare a risk-based fraud prevention, detection and monitoring program.”