The expert level in sales track equips learners with advanced strategies to enhance leadership capabilities and cultivate a unique team culture through case studies and practical exercises. Participants will implement strategies to optimize customer experience, foster client loyalty, and effectively use performance metrics. The program emphasizes leading by example with a clear vision and applying decision-making techniques, such as the one-door versus two-door approach. Additionally, learners will explore executive presence to communicate effectively in leadership roles and develop personalized professional development and succession plans for senior bankers.