The training course “How Digital Banking and Fintech is Changing” is meticulously designed to equip bank staff with the essential knowledge and skills needed in the rapidly evolving financial landscape. The ultimate goal is to foster an understanding of digital banking transformation, emphasizing customer-centricity, integration, and inclusivity. Participants will explore strategies for delivering enhanced customer experience, driving efficiency, and generating business value through innovation. The course will delve into the role of central banks in this transformation, drawing insights from the Egyptian experience. Bank staff will be enlightened by the challenges current banks face amidst competition with fintech companies and learn about Europe’s experiences with blockchain and cryptocurrencies. Emphasis will be placed on innovative methods for successful digital transformation and addressing modern customer problems effectively. Security and safety factors in digital transformation will also be a focal point, highlighting the significant roles played by information technology companies across various fields.