Coaching Excellence

This course introduces participants to the fundamentals of workplace coaching and how it can be used to support employee development and performance.Participants will explore what coaching is, how it differs from mentoring or directing, and when it can be applied effectively in professional settings. The course focuses on building key coaching skills such as powerful questioning and active listening, while providing a structured approach to coaching conversations using frameworks like the GROW Model. Through practical exercises and role-play activities, participants will practice conducting coaching conversations and learn how to apply coaching techniques in their daily interactions with colleagues and team members.