The Resilient Banker: Navigating Stress and Challenging Relationships

This program provides practical guidance for managing personal stress and navigating challenging workplace relationships. Participants will define stress, recognize its health and performance effects, and learn proven mental and physical techniques for effective stress management. The program also addresses approaches for responding to difficult people and workplace conflict, with emphasis on accountability, empathy, and emotional regulation. Through this course, learners will enhance their well-being and strengthen their ability to handle interpersonal challenges under pressure