Mobile Banking; once the domain of ‘Experts’ and ‘Tech’ types, is essential learning for every retail banker. The Mobile Banking for SME Bankers course presents the topic in a simple, manner building step-by-step, to help every Retail Banker, regardless of role, broaden their knowledge of what is driving Mobile behavior, how to take customers on a ‘mobile journey’; and what creative thinking techniques work to bring ideas and foster collaborate across the organization.