The need to lead, model, and promote organizational values within a customer service environment is essential for business success. This course will provide participants with opportunities to explore their responsibilities within theirrole as a leader (supervisor or manager) in a customer service environment.
Upcoming Events
8 Hours, Class ID: 30192, English, In-Class, Planned Program
October 18, 2026
Customer Service Mastery
Mohandessin Premises
8 Hours, Class ID: 30353, English, In-Class, Special Program
October 20, 2026
Resilience & Stress Optimization
Nasr City Headquarters
8 Hours, Class ID: 30354, English, In-Class, Special Program
October 22, 2026
Leading Through Uncertainty
Nasr City Headquarters
8 Hours, Class ID: 30293, English, In-Class, Special Program
October 25, 2026
Digital Transformation and FinTech Workshop
Nasr City Headquarters
8 Hours, Class ID: 30465, English, Planned Program, Virtual
October 26, 2026
Cards Operations and Settlement – Advanced
Virtual