Principles of Business Process Management

This course introduces the foundational principles and lifecycle of Business Process Management (BPM), emphasizing performance tracking, process mapping, and continuous improvement strategies. Participants will explore essential BPM phases, from strategy and analysis to execution, monitoring, and optimization, while applying structured approaches to improve operational performance. The course also covers key concepts such as business rules, workflow engines, process mining, and performance dashboards to help professionals enhance operational efficiency. By the end of the course, learners will understand how to implement and optimize business processes for improved organizational outcomes.