Managing KPI and Elevating Balance Scorecard

This course is designed to empower professionals with the tools and techniques needed to effectively manage Key Performance Indicators (KPIs) and enhance organizational performance through the Balanced Scorecard framework. Participants will gain a deep understanding of performance management systems, learn how to set and cascade SMART objectives, and develop strategic alignment across departments. Through practical modules, the course emphasizes continuous performance monitoring, coaching, appraisal, and reward systems to drive sustainable success