With a mandate to develop the African banking sector human capital development, EBI excels in providing state of the art training solutions in line with the latest industry international best practices in areas of banking, management, leadership, information technology and small and medium enterprises (SMEs).  Furthermore, at EBI, training takes various forms; either In-Class Training, Simulations, E-Learning and Virtual Learning, to help our trainees find the perfect training method to cater for their needs.

Banking and Finance

Program Modality: Virtual

Duration: 17 hours ( 15 synchronous + 2 Asynchronous )

Price: 280 USD

Purpose of Training

This course is designed to understand how the Basel accords significantly affect how banks are structured and the strategies they pursue. It will identify regulatory capital at Egyptian banks, credit risk, market risk, and how to calculate operational risk.

Course Objectives

By the end of the program, participants will be able to:

  • Identify Basel I, II, III.
  • Identify regulatory capital Egyptian banks.
  • Demonstrate regulatory Capital.
  • Explain credit Risk.
  • Define operational Risk.
  • Identify market Risk.
  • Define G-SIBS.
  • Identify Basel III Overview.
  • Explain Leverage Rule.
  • Explain liquidity Coverage Ratio.
  • Define net Stable Funding Ratio (NSFR).
  • Summarize – Basel IV.

Attendance and Participation Requirements

In this course, participants are required to attend 90% of the program’s interactive online sessions, via Zoom meeting and complete the intersession assignments requested by the instructor to get their certificates

 

Performance Management

Program Modality: Virtual

Program Duration:

  • Online: 12 hours
  • Offline: 2 hours

Price: 420 USD

Target Audience:

  • Mid- level leaders

Program Objectives:

  • Navigate complexity in the leadership role and accomplish critical business objectives by using strategic networking and partnership tools and skills.
  • Advance the leaders’ organization’s objectives by building effective networks and strong partnerships.
  • Evaluate the active network to close gaps and enhance the network’s strategic value.
  • Identify critical checkpoints to plan, execute, monitor, and maintain partnerships.
  • Introduce themselves in a meaningful, memorable way, even if they have never worked on an elevator pitch before
  • Be goal focused about networking so that they can make the most of events that they attend
  • Apply the concept of give first and be helpful as part of a system of reciprocity
  • Use strategy and systems in order to network effectively

Program Outline:

Part One: Cultivating Networks and Partnerships – DDI

  • Complexity in Your World: Participants engage in an activity to analyze their current role or business, and the complexity that surrounds it.
  • Four Practices of Strategic Networkers: Participants learn the four practices that strategic networkers embrace to navigate the complexity in their role: Determine Network Requirements, Expand Key Contacts, Optimize Your Network, and Nurture Your Network.
  • A Deeper Dive into Networking: Throughout the session, participants engage in activities to: evaluate their existing networks and how they relate to their existing business goals; determine how to expand and strengthen them by practicing their networking skills, as well as evaluating the value they bring; and learn best practices for maintaining their networks over time, and as their roles may change.
  • Partnerships—Seeing the Big Picture: Participants work together on an activity that drives understanding of why partnerships are important.
  • Four Strategies of Effective Partners: Participants explore the four strategies that help build and maintain effective partnerships: Expand Your Mindset, Question Assumptions, Be Flexible, and Redefine Boundaries.
  • A Deeper Dive into Partnering: As participants explore the Partnership Strategies, they discuss stereotypes that negatively impede relationships; explore personal limiters when working with others; explore tools for strategically creating and evaluating effective partnerships; and review ways to measure the effectiveness of their partnering skills. They apply what they’ve learned by creating a plan for a potential partnership opportunity in their current role.
  • Summary and Call to Action: Participants reflect on their learning and key insights— from both the networking and partnerships portions of the session—and consider what they will stop, start, and continue doing.

Part Two: Networking for Success

  • Assessing Your Networking Skills

To begin, participants will consider what networking is all about and evaluate how committed they are to networking.

  • Identifying Opportunities and Customizing Your Approach

In this session, participants will explore some ways to differentiate themselves from the competition and contribute to a networking group.

  • Creating a Positive First Impression

This session will share ways for participants to leverage body language, business card etiquette, and name recall to make a positive first impression. Participants will also learn the CONDUIT acronym.

  • Your Memorable Intro

During this session, participants will develop an introduction that concisely and accurately outlines what they have to offer.

  • Handling Tough Situations

This session will share ways to handle awkward situations. Participants will also consider the characteristics of introverts and extroverts.

  • Organizing Your Network

Managing contacts. Key skills for networking will also be discussed.

Attendance and Participation Requirements

  • In this course, participants are required to attend 90% of the program’s interactive online hours, via Zoom meeting and complete the intersession assignments that will be requested by the instructor to get their certificates

 

Information Technology

Program Modality: Virtual

Duration: 32 Hours

Price: 600 USD

Course outline
Module 1: Get Started with Microsoft Data Analytics
Module 2: Prepare Data in Power BI
Module 3: Clean, Transform, and Load Data in Power BI
Module 4: Design a Data Model in Power BI
Module 5: Create Measures using DAX in Power BI
Module 6: Optimize Model Performance
Module 7: Create Reports
Module 8: Create Dashboards
Module 9: Create Paginated Reports in Power BI
Module 10: Perform Advanced Analytics
Module 11: Create and Manage Workspaces
Module 12: Manage Datasets in Power BI
Module 13: Row-level security

 

Small and Medium Enterprises

Program Modality: Virtual

Duration:  20 hours

Price: 320 USD

Course Description:

This course aims at explaining the Product Development process cycle, introduce participants to the different tools of building a competitive product range. The participants also, get a chance to illustrate the methods of analyzing SME product client matrix and explain the success factors in international best practices needed for effective SME banking.

Course Objectives

By the end of the program, participants will be able to:

  • Explain the importance of Product & Service Development and relation to Project Management
  • Describe the market segmentation methods in relation to the SME market segmentation
  • Present the product design and development process and implementation
  • Develop a competitive product and service range for SME banking
  • Apply the key success factors of SME Product Development process

Course Outline

Module one – Introduction to Product & Services Development- Introduction to Project Management

Session One: Introduction to Product & Services Development- Introduction to Project Management

This session is designed to introduce the concept of Project Management, what it is the key areas of project management in a simple manner that will assist in the understanding and implementing of the PSDD process,

  • Definition of product & service development & design
  • Importance of product & service development & design
  • Objectives of PSDD
  • The major success factors in PSDD and how to achieve them
  • The relation between product development and project management
  • The concept of project management
  • The key areas of project management and key risks associated to the project management process
  • Project life cycle
  • The different tools utilized in project Management
  • The role of the project manager
  • The Responsibility Matrix
  • Assignment – Practical exercise

Module Two – Market Segmentation and Targeting

Session One: Market Segmentation and Targeting Part one

This session designed to explain the concept of market segmentation and methods used for market segmentation and its issues to be considered through explaining the following areas:

  • Definitions of the concept of Market Segmentation
  • The Purpose and Objectives of Market Segmentation
  • The Importance of Market Segmentation
  • Topics to consider in determining the SME product/service segment
  • The Methods of Market Segmentation
  • Requirements for Effective Segmentation
  • Asynchronous assignment – Practical exercise

Session Two: Market Segmentation and Targeting Part Two:

 This session designed to describe the needed tools to assist the participants in further understanding their clients and their needs through explaining the following areas:

  • Techniques for defining target clients for each product – Utilization of Market Research
  • Identifying Customer Insights
  • Evaluating Market Segments
  • Issues to consider in determining the SME product/service segment
  • Techniques for identifying target segments
  • Assignment – Practical exercise

Module Three – Product and Service Development Process (PSDD)

Session One: Product and Service Development Process (PSDD) Part One:

This session is designed to present in details the different phases of PSDD, Understand the relation between the previous modules and relate them to the PSDD process.  As it builds upon the knowledge accumulated, through the following main points:

  • The Foundation for the PSDD Process – major success factors
  • The role of the different Stakeholders: Team Composition
  • Product and Service Design and Development Concept
  • Product/Service Development Process – Major Process Steps
  • Assignment – Practical exercise

Session Two: Product and Service Development Process (PSDD) Part Two:

This session is designed to present in details the different phases of PSDD, Understand the relation between the previous modules and relate them to the PSDD process.  As it builds upon the knowledge accumulated, through the following main points:

  • Detailed description of the Product/Service Development Process – Major Process Steps and Key Activities
  • Product/Service Development Process – Major Process Steps & key activities
  • Implementation of the different Steps of the PSDD process- Step 1-6
  • Key ingredient to continuous success – The Matrix for evaluating newly introduced products
  • Assignment – Practical exercise

Module Four – Developing and Building a Competitive Product and Service Range for SME Banking.

Session One: Developing and Building a Competitive Product and Service Range for SME Banking. Part One

This session presents the different factors for “Building a Competitive Product and Service Range” for SMEs, addresses the different financing approaches for SMEs as well as presenting the different bank Involvement techniques in dealing with their SME clients. This is through explaining the following areas:

  • Development of Financial Industry
  • Development of Financial Industry in Egypt
  • Target Clients and their needs
  • The Market Structure
  • Financing Approaches for SMEs
  • Bank Involvement with SMEs
  • Paradigm Shift in Financial Services for SMEs
  • SME Products/Services Range
  • Core SME Products/Services
  • Assignment – Practical exercise

Session Two: Developing and Building a Competitive Product and Service Range for SME Banking. Part Two:

This session is designed to present in details the different phases of PSDD, Understand the relation between the previous modules and relate them to the PSDD process.  As it builds upon the knowledge accumulated, through the following main points:

  • Innovative products targeting SMEs
  • SMEs Needs and financing approaches
  • SME standard product set
  • SMEs Bank Services: Types of Products
  • SMEs Bank Services: additional services for SME Clients
  • Success factors to SME product/service offers
  • Assignment – Practical exercise

Module Five – Introduce Key Success Factors for SME Product Development

Session One: Introduce Key Success Factors for SME Product Development

This session presents the application of all knowledge acquired throughout the previous sessioons , and practice with a real product development exercise to  be carried out by the participants ensuring the participation of all. This is achieved by tackling the below areas:

  • Emphasize the key aspects of the Product and Service Development Process (PSDD)
  • Define the key success factors for SME banking product development
  • Identify practical guidelines to SME Product development: Take-away tips “DOs” and “DON`Ts
  • Exam

Target Audience:

Bankers working in SME, retail, corporate and credit departments who have, or will have, SME responsibilities related to marketing SME products.

Assessment Strategy:

  • 30 % assignments between sessions
  • 30% participation and group exercises in breakout rooms
  • 40 % Formal End-of-course Test
  • Cut off score is 60% of total grade which is “100”

Attendance and Participation Requirements

Learners must attend 100% of the interactive online sessions, via Zoom virtual platform, in addition to meeting the requirements of the intersession assignments in order to be eligible for receiving a certificate of completion. Failure to meet those requirements will result in the learner’ disqualification and will be rescheduled for another round of the course.

Upon Successful Completion of this Course, participants will obtain:

  • 1.6 CEUs

Course Language:

  • Arabic/English

Prerequisites:

  • Minimum three years of banking experience
  • Good command of English (in case of attending the program in English)

For more information, you can email your inquiries to: Africa_support@ebi.gov.eg

 

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